Privacy Policy

MALA Beauty Lounge

Last updated: [12th March 2026]

At MALA Beauty Lounge, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or interact with us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MALA Beauty Lounge is a beauty salon located in Canterbury, United Kingdom.

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: [info@malabeautylounge.co.uk]

Address: Mala Beauty Lounge, Fenwick Canterbury, Canterbury, Kent, United Kingdom

2. Information We Collect

We may collect and process the following types of personal data:

Information you provide to us

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Any information submitted through website contact forms or booking systems

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Time and date of visits

  • Website usage data through analytics tools (such as Google Analytics)

Marketing information

If you sign up to receive updates, offers, or newsletters, we may collect:

  • Your name

  • Email address

  • Marketing preferences

3. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Respond to enquiries

  • Provide beauty services

  • Send appointment confirmations and reminders

  • Improve our website and services

  • Send marketing communications (only if you have opted in)

4. Marketing Communications

If you have opted in to receive marketing communications, we may send you:

  • Promotions and offers

  • News about services or treatments

  • Updates about Mala Beauty Lounge

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

  • Online booking systems

  • Email marketing platforms

  • Website hosting providers

  • Analytics providers

These providers only process your information on our behalf and are required to protect your data.

6. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.

Cookies may be used to:

  • Analyse website traffic

  • Remember preferences

  • Improve website performance

You can choose to disable cookies through your browser settings.

7. How We Store and Protect Your Data

We take reasonable steps to ensure your personal information is kept secure.

Your data is stored securely and access is limited to authorised personnel only.

We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to how your data is processed

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [info@malabeautylounge.co.uk.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate.

The latest version will always be available on this page.